Vagas de Emprego: Technical Customer Support Home Office

Rótulos: De 4.001 até 5.000 / ()

Atividades Profissionais: Assist and resolve all customers? issues by email, online meetings, or tickets Resolve technical issues through research and exploring answers and alternative solutions Handle all tickets in an articulate, professional, customer focused manner Effectively communicate with third parties such as partners and customers regarding encountered technical issues and customer service inquiries, both orally and in writing Serve as the escalation point of contact for Level 1 Support in order to provide assistance on complex technical issues Provide solutions or coordinate resolution to a variety of problems of moderate/ advanced scope and complexity. Requirements Outstanding English language written and verbal communication skills and comprehension with the ability to clearly and concisely articulate matters to third parties Willing to work on PST Excellent knowledge of Magento 1 and Magento 2 platforms Previous experience in providing technical support with Magento …

Rótulos: De 4.001 até 5.000 / ()

Atividades Profissionais: Assist and resolve all customers? issues by email, online meetings, or tickets Resolve technical issues through research and exploring answers and alternative solutions Handle all tickets in an articulate, professional, customer focused manner Effectively communicate with third parties such as partners and customers regarding encountered technical issues and customer service inquiries, both orally and in writing Serve as the escalation point of contact for Level 1 Support in order to provide assistance on complex technical issues Provide solutions or coordinate resolution to a variety of problems of moderate/ advanced scope and complexity. Requirements Outstanding English language written and verbal communication skills and comprehension with the ability to clearly and concisely articulate matters to third parties Willing to work on PST Excellent knowledge of Magento 1 and Magento 2 platforms Previous experience in providing technical support with Magento …

Rótulos: De 4.001 até 5.000 / ()

Atividades Profissionais: Assist and resolve all customers? issues by email, online meetings, or tickets Resolve technical issues through research and exploring answers and alternative solutions Handle all tickets in an articulate, professional, customer focused manner Effectively communicate with third parties such as partners and customers regarding encountered technical issues and customer service inquiries, both orally and in writing Serve as the escalation point of contact for Level 1 Support in order to provide assistance on complex technical issues Provide solutions or coordinate resolution to a variety of problems of moderate/ advanced scope and complexity. Requirements Outstanding English language written and verbal communication skills and comprehension with the ability to clearly and concisely articulate matters to third parties Willing to work on PST Excellent knowledge of Magento 1 and Magento 2 platforms Previous experience in providing technical support with Magento …

Rótulos: De 4.001 até 5.000 / ()

Atividades Profissionais: Assist and resolve all customers? issues by email, online meetings, or tickets Resolve technical issues through research and exploring answers and alternative solutions Handle all tickets in an articulate, professional, customer focused manner Effectively communicate with third parties such as partners and customers regarding encountered technical issues and customer service inquiries, both orally and in writing Serve as the escalation point of contact for Level 1 Support in order to provide assistance on complex technical issues Provide solutions or coordinate resolution to a variety of problems of moderate/ advanced scope and complexity. Requirements Outstanding English language written and verbal communication skills and comprehension with the ability to clearly and concisely articulate matters to third parties Willing to work on PST Excellent knowledge of Magento 1 and Magento 2 platforms Previous experience in providing technical support with Magento …

Rótulos: De 4.001 até 5.000 / ()

Atividades Profissionais: Assist and resolve all customers? issues by email, online meetings, or tickets Resolve technical issues through research and exploring answers and alternative solutions Handle all tickets in an articulate, professional, customer focused manner Effectively communicate with third parties such as partners and customers regarding encountered technical issues and customer service inquiries, both orally and in writing Serve as the escalation point of contact for Level 1 Support in order to provide assistance on complex technical issues Provide solutions or coordinate resolution to a variety of problems of moderate/ advanced scope and complexity. Requirements Outstanding English language written and verbal communication skills and comprehension with the ability to clearly and concisely articulate matters to third parties Willing to work on PST Excellent knowledge of Magento 1 and Magento 2 platforms Previous experience in providing technical support with Magento …

Rótulos: De 4.001 até 5.000 / ()

Atividades Profissionais: Assist and resolve all customers? issues by email, online meetings, or tickets Resolve technical issues through research and exploring answers and alternative solutions Handle all tickets in an articulate, professional, customer focused manner Effectively communicate with third parties such as partners and customers regarding encountered technical issues and customer service inquiries, both orally and in writing Serve as the escalation point of contact for Level 1 Support in order to provide assistance on complex technical issues Provide solutions or coordinate resolution to a variety of problems of moderate/ advanced scope and complexity. Requirements Outstanding English language written and verbal communication skills and comprehension with the ability to clearly and concisely articulate matters to third parties Willing to work on PST Excellent knowledge of Magento 1 and Magento 2 platforms Previous experience in providing technical support with Magento …

Rótulos: De 4.001 até 5.000 / ()

Atividades Profissionais: Assist and resolve all customers? issues by email, online meetings, or tickets Resolve technical issues through research and exploring answers and alternative solutions Handle all tickets in an articulate, professional, customer focused manner Effectively communicate with third parties such as partners and customers regarding encountered technical issues and customer service inquiries, both orally and in writing Serve as the escalation point of contact for Level 1 Support in order to provide assistance on complex technical issues Provide solutions or coordinate resolution to a variety of problems of moderate/ advanced scope and complexity. Requirements Outstanding English language written and verbal communication skills and comprehension with the ability to clearly and concisely articulate matters to third parties Willing to work on PST Excellent knowledge of Magento 1 and Magento 2 platforms Previous experience in providing technical support with Magento …