Vagas de Emprego: Customer Service ANALYST

Rótulos: ()

Atividades Profissionais: This role will support and review the work of analysts, train employees/external, set up customer\'s data, process and analyze data, review invoices and billing reports, review traffic routing and optimization for US and Intl traffic for Managed Service Customers. This position supports Managed Service customers directly by phone or e-mail to address their billing or application questions and issues. Experiências e/ou Qualificações: Experiência de 6 meses. Regime de contratação: A combinar

Rótulos: ()

Atividades Profissionais: This role will support and review the work of analysts, train employees/external customers on software, set up customer\'s data, process and analyze data, review invoices and billing reports, review traffic routing and optimization for US and Intl traffic for Managed Service Customers. This position supports Managed Service customers directly by phone or e-mail to address their billing or application questions and issues. Experiências e/ou Qualificações: Experiência de 6 meses. Regime de contratação: A combinar

Rótulos: De 2.001 até 3.000 / ()

Atividades Profissionais: It performs selection, implementation and maintenance of hardware and basic software and support, defines control of access to resources, participates in routine documentation and monitors the performance of installed technical resources. Experiências e/ou Qualificações: Experience in a service/customer service/social media. Experience with business communication. Experience in online advertising at a major media agency or publisher, E-mail and chat support experience. Attendence / Support experience. Experience working in and with a global organization. Regime de contratação: CLT

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… on track and solutions extendable and maintainable going forward. Identification and pro-active management of risk areas and commitment to seeing an issue through to complete resolution. Manage customer expectations, negotiate solutions to complex problems with both the customer and third-party partners. Build relationships with business partners, internal and external, and contributing to broader goals and growth beyond the scope of a single customer engagement. Play the role of liaison between business stakeholders and technical experts. Contribute to the growth of the Services Practice by identifying and leading internal strategic initiatives to grow the consulting practice, leveraging junior teammates to achieve individual as well as team growth; serving as an active contributor to the practice knowledge and resource base, mentor, educate, and enrich technical and non- technical Fielos customer and partner colleagues. Experiências e/ou Qualificações: Enterprise …