Vagas de Emprego: Customer Service ANALYST

Rótulos: ()

Atividades Profissionais: Support the management of all logistic needs of customers and suppliers, in order to maximize the service level and monitoring the costs. Managing the relationship with the customers to satisfy their needs by monitoring the order process, from the order input into the ERP system to the delivery to the customer. Managing the contact with the transportation suppliers in order to satisfy customer needs in terms of delivery date request Entering the price list into the ERP system, as well as all purchasing orders and collecting the documents needed for the import process Managing the contact with the customers to update them regarding the availability and delivery dates expected. Ensuring the issue of all documents such as invoices, packing list, transportation documents. Managing the relationship with all the entities involved into the importation process, such as the Agricultural Ministry. Assuring the correspondence between the physical and accounting …

Rótulos: De 3.001 até 4.000 / ()

… Dighlight issues or abnormalities. Savings projects, assess, describe, calculate, present and execute initiatives to generate cost savings for the car fleet that are agreed between FLI and the customer. Build and maintain an agenda that contains all strategic initiatives to be executed. Supply chain management, actively engage towards suppliers in order to maintain high quality of their services as well as to reduce supplier costs. Identify and suggest alternative or additional suppliers. Customer Stakeholders,take the lead in all communications with the customer\'s stakeholders. Prepare reporting as described in the Master Service agreement between FLI and the customer and transform operational reports into comprehensible PPT overviews. Present these reports to the customer. Implementation management, lead the implementation of new customers up to the integration of the new customers into the FLI processes. Lead of kick- off presentations and process workshops for the …

Rótulos: De 3.001 até 4.000 / ()

Atividades Profissionais: Our company is the leading authority on worldwide, end-to-end supply chain services, singularly focused on providing innovative supply chain solutions for mission-critical service parts. Our engineered, customized supply chain programs are based on customer needs, not ours. We are currently seeking a Import and Export Analyst for our office in São Paulo. Responsible for coordinating and planning how to transact import and export orders, conference and closing accounting of import costs, export and import planning, define the most appropriate means of transportation for a shipment in each case, analyze documentary, quotations of International freight, elaboration of costs for quotations of new clients. Interface with the third part of monitoring and tracking of the import / export process. Keep system organized according to the needs of the customer / engineer, provide inventory level information and find alternative part numbers, where applicable. …

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… Troubleshoot and support video conference equipment, including events held onsite. Remotely troubleshoot local and networked printers, including multi-functional copiers. Open, track and close all service requests, as well as manage the classification, assignment, tracking, and completion of requests. Identify and implement innovative solutions to resolve customer issues. Ensure resolutions are consistent with company standards and policies. Liaise between local suppliers/Suppliers and our internal GTS team when troubleshooting as necessary. Experiências e/ou Qualificações: End-user support experience Passion for providing the best customer service Advanced knowledge of Windows and OSX platforms. Linux is a plus. Familiar with standard networking concepts (TCP/IP, Windows Networking, VPN) Experienced supporting productivity tools such as the Microsoft Office Suite, Google Apps, and gMail in a corporate environment Experienced utilizing spreadsheet software …

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… - Measure - Action - Realistic - on Time) by competencies, for identifying the main attributes, knowledge, skills and experience requested for each position. Follow- up to vacancies process / customers: Ensure the process in the Value Chain from searching, bios data of candidates, profile approaching, recruitment sources, calibration and negotiation of gaps into the restrictions of processes (profile, wages, benefits, etc.). Create a pool of potential available candidates from the data analyzed in a File Base to response in an anticipated way to needs of Customers. Focus on Service improvement: Advise Customer during each step of process, establishing and maintaining an effective communication and accompaniment along the full process to achieve the expected results and their satisfaction on time, quality and service. R&S Analyst: In addition to all above - Supporting to HR Coordinator on tasks related to personnel management, payroll, HR Data Base and …